Geschaeftsbedingungen

Welcome to Vivamake.com By utilizing the latest technology to ensure secure, hassle-free shopping, Vivamake.comcan provide you with a broad range of high quality merchandise to help you easily express your individuality and creativity. Keep in mind, however, that we here at Vivamake, provide our services to you subject to the following notices, terms, and conditions.
These Terms and Conditions (“TAC”) constitute a legally binding agreement made by and between Vivamake, (“Vivamake”) which operates www.vivamake.com (“Website”) and you, whether personally or on behalf of an entity (“You”). These TAC govern your use of the Website and products offered on the Website so please read them carefully.

SHIPPING
Processing time and estimated shipping

We do not ship on weekends or holidays. If your ship date lands on either of these options, it will be mailed on the next business day.  Thank you for your understanding. Many times it is quicker than this posted time, but we feel better indicating a longer time so there is no discrepancy when it comes to deadlines.

Estimated shipping times
DPD Standart

Poland – 5 business days;
Belgium, Czech Republic, Luxemburg, Holland, Slovakia, Germany – 7 business days;
Austria, Denmark, Great Britain, Hungary, Ireland, France, Slovenia, Finland, Sweden, Italy, Spain, Portugal – 8 business days;
Bulgaria, Greece, Croatia, Romania – 9 business days.

Post

Europe (Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom) – 11 business days;
Asia (China, Hong Kong, Macau, Japan, Mongolia, South Korea, Taiwan, Armenia, Azerbaijan, Bahrain, Iraq, Israel, Jordan, Kuwait, Lebanon, Oman, Qatar, Saudi Arabia, Turkey, United Arab Emirates, Yemen, Brunei, Cambodia, East Timor, Indonesia, Laos, Malaysia, Philippines, Singapore, Thailand, Vietnam, Kazakhstan, Kyrgyzstan, Tajikistan, Turkmenistan, Uzbekistan, Bangladesh, Bhutan, India, Maldives, Nepal, Pakistan, Sri Lanka, Afghanistan, British Indian Ocean Territory, Myanmar) – 30 business days;
USA/Australia (Canada, United States, Australia) – 30 business days.

UPS/FedEx (Express)

Lithuania, Latvia, Estonia, Germany, Hungary, Sweden, Finland, Slovakia, Romania, Czech Republic, Denmark, Bulgaria, Poland, Ireland, United Kingdom, Austria, Belgium, Greece, Spain, Italy, Luxembourg, Netherlands, Monaco, Portugal, France – 3 business days.
Azores, Cyprus, Croatia, Madeira, Malta, Slovenia, Belarus, Liechtenstein, Norway, Russia, Switzerland, Ukraine, Albania, Andorra, Bosnia-Herzegovina, Faroe Islands, Gibraltar, Greenland, Iceland, Montenegro, Canary Islands, Kosovo, Macedonia (FYROM), Spain (excluding Canary Islands, Ceuta and Melilla), Moldova, Channel Islands (Jersey), Channel Islands (Guernsey), San Marino, Kosovo, Ceuta, Turkey, United States, Canada, Mexico, Puerto Rico, Afghanistan, Australia, Philippines, Hong Kong, India, Indonesia, Japan, China, People’s Republic of Korea, South, Macau, Malaysia, New Zealand, Pakistan, Singapore, Thailand, Taiwan, Vietnam, Argentina, Armenia, Azerbaijan, Bahrain, Brazil, Chile, Egypt, Gaza (West Bank), Georgia, Iraq, Israel,Yemen, Republic of Jordan,United Arab Emirates, Qatar Kazakhstan, Kenya, Kyrgyzstan, Colombia, Kuwait, Lesotho, Lebanon, Mongolia, Nigeria, Oman, South Africa, Saudi Arabia, Swaziland, Turkmenistan, Uzbekistan, El Salvador, Samoa, Seychelles, Senegal, Guadeloupe, Bonaire (Netherlands Antilles), Nevis (St. Kitts), St. Lucia, Union Island (St. Vincent and the Grenadines), Sierra Leone, Suriname, Rota (Northern Mariana Islands), Sri Lanka, French Polynesia, Tanzania, Turks and Caicos Islands, Rota (Northern Mariana Islands), Togo, Tonga, Trinidad and Tobago,Tunisia, Tuvalu, Uganda, Uruguay, Vanuatu, Venezuela, Wallis and Futuna Islands, Zambia, Zimbabwe, Cape Verde Islands – 5 business days.

We’ll do our best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose. Some postal addresses in some countries and some remote areas may not be covered by our normal delivery services   and so we may have to contact you to advise you of extra postal charges.

CUSTOMS AND IMPORT TAXES

International customers are responsible for all fees associated with shipping to their respective countries. Orders that are shipped to countries outside of the Lithuania may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates. All international orders will have full value declared on customs forms – no exceptions.
We will not mark international shipments as „gift“ or indicate lower pricing to avoid custom fees.  Marking it as a such is mail fraud. We can not risk our business to honor such requests.

PACKAGING

In an effort to be environmentally responsible, we use as few packaging and shipping materials as possible. We most often use paper envelopes/packages, carton boxes for larger orders. We do not include a paper receipt in our orders.  If you would like one, please request one.  We feel it is a misuse of paper, given a receipt has already been issued electronically  when the purchase is made, and when the item has shipped.

PAYMENT

Payments can be made by credit cards (Visa, MasterCard) or PayPal.

PRICING

All prices are in EUR andinclude VAT (where applicable) at the current rates.

CHANGES TO THE WEBSITE OR SERVICE

Website may, in its sole discretion, change, modify, suspend, make improvements to or discontinue any aspect of Website, temporarily or permanently, at any time without notice to you, and Website will not be liable for doing so.

COPYRIGHT

The graphic and textual content, arrangement, and assembly of this site is the property of vivamake.com or its content suppliers and protected by LT and international copyright laws. Users should feel free to use this site as a shopping resource, but any other use of the site, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the content on this site is strictly prohibited. In addition, the software used on this site is the property of Vivamake or its software suppliers and is protected under LT and international copyright laws.

OWNERSHIP AND USE

Vivamake will retain ownership of its intellectual property rights and you may not obtain any rights therein by virtue of these TAC or otherwise, except as set forth in this TAC. You will have no right to use, copy, display, perform, create derivative works from, distribute, have distributed, transmit or sublicense from materials or content available on Website in the normal course of your use of the Website. You may not use any third-party intellectual property without express written permission of the applicable party, except as permitted by law.

GOVERNING LAW

The law which shall resolve all disputes between the parties shall be the laws of the Lithuania Republic.

RÜCKGABE

Rückgabe wegen Mangelhaftigkeit

Wenn Sie aus irgendeinem Grund Ihre Bestellung stornieren möchten, können Sie dies tun. Wenn Sie die Sendung nicht annehmen, werden wir Ihnen das Geld dann erstatten, sobald die bestellte Ware bei uns wieder eingegangen ist. Beachten Sie, dass wir bei der Rückgabe nur den Warenwert, aber nicht die Versandkosten erstatten. Sie haben  ein 14-tägiges Rückgabrecht an vivamake.com. Die Ware muss unbeschädigt und unbenutzt sein. Die Versandkosten haben Sie  selbst zu tragen. Die Rücksendung eines Artikels muss alle Bestand- und Zusatzteile, die Bedienungsanleitung und die dazu gehörige Verpackung umfassen. Bei Stornierungen eines personalisierten Artikels (Namen / Datum / Bekanntmachung) ist eine Erstattung ausgeschlossen. Die Verantwortung für die Ware liegt bis zum Eingang bei uns bei Ihnen. Wir haften nicht für verlorengegangene oder in der Postfiliale beschädigte Ware.

Ausnahmen

Wir bedauern sehr, dass wir für folgende Produkte kein Rückgaberecht einräumen können: Produkte, die personalisiert sind oder nach Ihrem persönlichem Wunsch hergestellt wurden; ebenso  Produkte, die selbst oder deren Verpackung beschädigt wurde und deshalb ihren wirtschaftlichen Wert verloren haben. In diesen Fällen können wir die Rücknahme der Ware nicht akzeptieren, werden uns aber nach Erhalt der Ware mit Ihnen in Verbindung setzen.

Sonstiger Rückgabegrund

Wenn Sie aus irgendeinem Grund Ihre Bestellung stornieren möchten, können Sie dies tun. Wenn Sie die Sendung nicht annehmen, werden wir Ihnen das Geld dann erstatten, sobald die bestellte Ware bei uns wieder eingegangen ist. Beachten Sie, dass wir bei der Rückgabe nur den Warenwert, aber nicht die Versandkosten erstatten. Sie haben  ein 14-tägiges Rückgabrecht an vivamake.com. Die Ware muss unbeschädigt und unbenutzt sein. Die Versandkosten haben Sie  selbst zu tragen. Die Rücksendung eines Artikels muss alle Bestand- und Zusatzteile, die Bedienungsanleitung und die dazu gehörige Verpackung umfassen. Bei Stornierungen eines personalisierten Artikels (Namen / Datum / Bekanntmachung) ist eine Erstattung ausgeschlossen. Die Verantwortung für die Ware liegt bis zum Eingang bei uns bei Ihnen. Wir haften nicht für verlorengegangene oder in der Postfiliale beschädigte Ware.